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Posted: Sunday, February 4, 2018 4:06 PM

Job Description
WHO WE ARE:
Freedom Financial Network is a family of companies that takes a people:first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. This Heart/ philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs.
What began with 2 people in a spare bedroom has now rapidly expanded to a vibrant business that employs over 2000 employees (known internally as The Freedom Family) in two locations: San Mateo, CA and Tempe, AZ. When you visit either of our offices, youll understand why our employees have voted us the Best Place to Work for the last several years. Its a place where the Heart/ philosophy continues to thrive, where we believe that success is only achieved by doing whats right for our customers, our employees, and our communities.
THE OPPORTUNITY:
The Loan Document Specialist with Freedom Debt Relief is located in Tempe, AZ, and is a critical role in supporting our personal loan product. The Loan Document Specialist will provide exceptional customer service through client follow up phone calls and emails in order to gather missing documentation to complete their loan application.
THE ROLE:
:Review all received documents to ensure completeness and adherence with guidelines
:Receive, scan and respond to all incoming mail
:Manage pipeline to ensure client contact is made and accounts are noted with current status
:Help team members by answering questions or assisting them with their files if needed to help the overall team succeed
REQUIREMENTS/CHARACTERISTICS:
:1+ year experience in a financial related field preferably customer service
:Understanding of financial instruments such as paystubs, bank statements, tax returns
:Must be customer focused, service minded and detail orientated
:Ability to work varied hours / flexible schedule
:High School Diploma or equivalent required
:Strong communication skills (oral, written and interpersonal)
:Ability to successfully multi:task and independently prioritize tasks according to department goals and objectives
WHY JOIN THE FREEDOM FAMILY?
:Fast, continued growth : theres a lot of opportunity for advancement
:Voted a Best Place to Work multiple times by our employees, most recently 1 in Phoenix for the 2nd year in a row
:Fast:paced, dynamic environment, entrepreneurial culture
:Benefits start within 30 days
:401k with employer match
:2 weeks paid vacation (increased with tenure)
:9 paid holidays and 5 sick days
:Paid time off for volunteer work and on your birthday
This is your opportunity to be part of a growing company where dedicated professionals strive to help customers and each other succeed every day. If that sounds exciting to you, we want to talk to you. Apply today
Company Description
Freedom Financial Network is a family of companies that takes a people:first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. This Heart/ philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs.
What began with 2 people in a spare bedroom has now rapidly expanded to a vibrant business that employs over 2000 employees (known internally as The Freedom Family) in two locations: San Mateo, CA and Tempe, AZ. When you visit either of our offices, youll understand why our employees have voted us the Best Place to Work for the

Source: https://www.tiptopjob.com/jobs/77611519_job.asp?source=backpage


• Location: Phoenix

• Post ID: 69750547 phoenix
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