search
backpage.com > Phoenix jobs > Phoenix administrative/office

Posted: Thursday, October 13, 2016 5:19 PM

Reply

Bilingual Customer Care Representative - Phoenix

Carpeturn.com provides next-day flooring installation, replacement and repair to the multifamily housing industry in Albuquerque, Dallas, Phoenix & Tucson, and is seeking an addition to our Customer Care Team. This position will involve support for all customers and a growing sales staff across multiple warehouse locations. Friendly communication is a daily requirement via phone, email, chat and in person. Personality and strong attention to detail will be vital as the ideal candidate will be heavily involved in key company processes. All training will be provided. We are looking for a self-motivated person who invites challenges, is goal-oriented and a team player. Small team of great people within a fast growing company.

Responsibilities

Manage incoming phone requests from customers, sales reps, & installation managers
Create and print work orders for upcoming jobs
Order manipulation for customer orders
Data entry in back-end ERP system
Assist the installation department with job questions


Requirements

Background in customer service
Bilingual in English/Spanish is required
Detail-oriented, self-starter, strong ability to multi-task
Work under pressure with daily deadlines
Excellent communication skills over phone, email, chat and in person
Able to work in a team environment and open office space
Flexible work schedule, may need to work Saturdays


Entry-level position with opportunity for advancement in a growing company. Pay is based on prior experience and skill.

Please visit www.carpeturn.com/jobs to submit your resume.

• Location: 2110 S. 7th Ave., Phoenix

• Post ID: 43215383 phoenix
phoenix.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2016 backpage.com