Posted: Friday, February 2, 2018 1:00 PM
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Job Brief 13;
Graphic Records is responsible for the custodianship of Water and Power engineering records related to design, construction, maintenance, repair, or modification that are required to meet regulatory and legal requirements.
Under general to direct supervision, performs a variety of duties of moderate complexity in a fast paced office environment. This includes operation of all digital equipment used for scanning, maintaining and storing records currently produced and maintained at SRP. A complete working knowledge of the department must be obtained through cross training and leads to progression opportunities. Progression modules have been defined and Labor Grades determined for each step of the cross:training process. Employees must complete a minimum of 1 year and be signed off as proficient in each step before moving on to the next grade.
Each position may not include all duties nor do the example of duties include all Records and Information related tasks which may be necessary in the position of this class.
Job Responsibilities 13;
:Scan, clean and index documents and records into the document management system. (5140)
:Index daily mapping products into the document management system (5140)
:Perform distribution according to customer requirements or pre:established distribution lists. (5141)
:Perform as a key operator on small and large format scanners and plotters. (5141 and 5143)
:Utilize small document scanners and software to populate document management system and process Accounts Payable invoices. (5143)
:Possess a complete understanding of the drawing numbering system (5143)
:Research for various documents per customer request. (5143)
:Assist in the maintenance of all equipment as an advanced key operator (5143)
:Perform QC to ensure that all work is going out to customers correctly (All OCC)
:Other duties as assigned.
:Employee must work safely and efficiently in the performance of their job duties. Must maintain effective working relationships with other employees, customers and the public.
:Must have the ability to understand and carry out oral and written instructions, and have the ability to accurately and legibly complete applicable paper work.
:Overtime opportunities may exist. 13;
Minimum of one (1) year of experience as an Administrative Clerk, Customer Service Representative, Information Management Consultant, records management or equivalent experience. Information Custodian training is a plus.
Additional Information 13;
Must be able to perform administrative duties and have the ability to use reason and logic. Expected to be courteous, a good work ethic including attendance and reliability, and possess a strong understanding of customer service. Must demonstrate discretion and tact when dealing with others. Must have the ability to follow detailed instructions and understand standard procedural flows. Accuracy of interpretation and detail is essential. Leadership abilities are a requirement in the upper levels of this position. Must be able to deal with multiple tasks and have a strong understanding of goal setting and achieving objectives.
Certifications or Testing Required 13;
For specific list of training certifications contact departmental manager. 13;
EOE : SRP encourages a
• Location: Phoenix
• Post ID: 69605332 phoenix