Posted: Friday, January 5, 2018 5:46 PM
Job DescriptionThe Network Engineer position is responsible for providing remote and on-site servicing of small to medium sized clients as well as assisting fellow bva team members with more network extensive tickets before they are escalated. This role will assist the project team with firewall and networking efforts, and requires expert level knowledge of network administration, architecture and engineering. High level tickets associated to firewalls and switches (layer 3+) will be assigned to this position for troubleshooting efforts and prevention of ticket escalation. Again, this role needs to be proficient in firewalls and networking via Layer 2 and 3 switching.Salary Range:$50,000-$80,000/year DOE Reports to: Manager, IT Operations Responsibilities:Assist Operations Manager with firewall and networking troubleshooting efforts to prevent escalationAssist Senior System Project Engineers on designated projects as directedProvide phone support to clients to resolve technical issuesMaintain secure computing environment and infrastructure solutions for all clientsService clients’ contracts as scheduledAddress issues with client accounts in a timely and professional mannerInteract with clients and employees in a courteous, business-like mannerFacilitate the transfer of information between peers to create a team-oriented environmentReview and ensure client documentation is up to dateParticipate in an on-call rotation Requirements:General knowledge of information technology industry – particularly Networking, Active Directory, Microsoft Exchange and Microsoft infrastructure managementHands-on extensive experience with configuring and troubleshooting commercial-grade firewalls and switchesLayer 2 & 3 switch administrationNetwork Conception and TroubleshootingExperience with backup systemsExperience with infrastructure network managementHands-on experience with basic server and email administrationHands-on experience with desktop supportSuperior organizational skills and precise attention to detailProfessionalism and cooperation in dealing with other staff, partners, and clientsAbility to thrive under pressure and manage difficult or stressful work-related issuesRequires physical agility and strength to bend, reach, lift and carry up to 40 lbs. and extensive use of computer equipmentExcellent oral and written communication skills Qualifications:High School Graduate or GED required; technical training or college degree preferredMinimum three to five (3-5) years in a network administrator role/infrastructure management/or high level IT network/infrastructure consultingStrong troubleshooting, problem solving and technical knowledgeExcellent customer service and communication skillsValid driver’s license and proof of car insurance Preferred Qualifications:MCIT (Preferred)MCSA: Windows Server 2012 (Preferred)CCNA (Preferred)VMware VCP (Preferred)ACSP: Apple Certified Support Professional (Preferred) bva Employee Benefits:Paid Time Off (PTO)Accrued PTO (personal, vacation, sick)10.5 Paid holidaysMedical & DentalBasic LifeAD& DSimple IRA with company matchBasic LifeLock (identity theft protection)Employee Development/Training OpportunitiesEquipment stipend for laptop (monthly)Mobile phoneMileage reimbursementExtracurricular activities such as lunches, team building/holiday events, massages, and various contestsCompany DescriptionAbout bva:bva is an established and respected Managed Service Provider (MSP) in the Metropolitan Phoenix, Arizona area that has been in business for over 23 years. We are looking for the best and the brightest Ninjas. If you consider yourself top in your field and have a strong desire to grow and advance your IT skillset (and samurai sword collection), we are the culture fit you are looking for! Appear out of the shadows to meet with us and showcase your impressive throwing star collection. Come grow with us here at bva in a fun, fast-paced environment.
• Location: Phoenix
• Post ID: 67840612 phoenix