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Posted: Monday, January 8, 2018 2:40 PM

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What We Want: Are you a problem solver? Is I can help you with that, your first response to a challenge? Then we’ve got the perfect job for you. SelectBlinds.com is looking for service-minded superstars who bring value by ensuring our customers are happy and satisfied . In this role as a Solutions Advocate, you will act as a detective, always searching for how you can deliver a WOWSelectBlinds.com experience. Your goal is to use our super customer friendly policy and amazing flair kills to find a perfect solution that makes it surprisingly easy and exciting to shop with SelectBlinds.com. Customers will love you because you make it seem so easy to resolve their issues with a personable demeanor . Not only that, we believe our Customer Service Solutions Advocates can actually make a difference in the lives of others by turning difficult situations into truly positive interactions. Will you take on the role? What you will do:

Bring your positive attitude to inbound customer calls and use your problem-solving skills to deliver the right solution
Multitask! Switch between multiple screens, input the correct information and consult with customers
Be in control of your own performance-based compensation by meeting and exceeding customer service performance standards in key performance metrics
Bond with your colleagues by sharing clues, evidence and tidbits of customer service advice in order to continuously improve
Meet with your coach to set professional, measurable goals for yourself and strive to attain and surpass them
Be a constant ambassador of our core values and mission statement by providing great ideas and feedback
Perform other duties as required by Management

What you bring to the table:

Prior customer service experience in the window covering, interior design, or retail industries can be helpful, but not required. Show us your empathy!
Computer-savvy skills such as navigating between multiple screens, typing quickly and accurately, and using various software programs like the Microsoft Office Suite. Skills with a magnifying lens are welcome but not required.
Ability to talk AND listen through strong verbal and written communication skills
Punctuality and adhering to the work schedule
Openness to coaching and feedback
Passion for providing all customers with the right solution to their unique situation
Yourself! Tell us about your hobbies, interests, and goals. Do you share our core values?

What we are like: We continue to grow and increase profits in an incredibly competitive industry, and we enjoy every second. We love bringing aboard friendly, optimistic leaders who love to serve customers and have fun doing it! Select Blinds is a fun and casual office with streamers, cactus balloons, and an open culture. You’ll find lots of opportunity for professional and personal growth here. We are ranked as one of the Best Places to Work because you’re not just a name or number on payroll; you’re part of our family.

• Location: Phoenix

• Post ID: 67553377 phoenix
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