search
Home > Phoenix jobs > Phoenix customer service

Posted: Monday, January 8, 2018 2:16 AM

Are you ready to be a technology pioneer? A better world begins with you.

2018-12-07

Senior professionals ( > 5 years of work experience)

Tasks:

ABB is seeking a Transformer Field Service Supervisor/Lead Tester to manage field service staff, analyze requirements and assess changes for Transformer Equipment, and consult and negotiate with customers regarding installation, modification, and repair of Transformer equipment and products in customer field locations.

* This position can be worked remote as well from any location*

Typical duties/responsibilities for field service may include, but are not limited to, the following:

* Supervise a group or groups engaged in Transformer Field Service activities in support of Company products and equipment. Resolve complex technical and logistic problems under general guidance. Develop and implement measures to improve operations and customer relations

* Plan and establish work schedules, considering customer requirements, priorities, and availability of resources. Assign work consistent with skills of staff in order to cost-effectively achieve objectives while concurrently implementing efforts to continuously improve field performance

* Monitor activities, anticipate and recognize potential problems, and take appropriate actions to mitigate

* Inform other groups such as Business Development of potential opportunities for new business

* Ensure that equipment is properly maintained, employees are properly trained, and work is performed in accordance with health and safety requirements

* Investigate problems, develop or recommend solutions and implement measures to prevent recurrence or reduce impact

* Maintain awareness of new developments and technologies. Review equipment capabilities, methods and processes and recommend feasibility of utilizing alternative measures or equipment to reduce costs, and improve quality. Propose to customer's ways to optimize their operations while increasing the Company's business by such means as utilizing more efficient, state-of-the-art equipment

Technical and/or hands on work:

* Transformer installation and assembly

* Vacuum and oil processing

* Work with Shell and/or Core Form Transformer designs and components internal to the transformer, to assist with any internal transformer repairs as needed

* Read, interpret, and understand standard and complex winding configurations and vector diagrams for testing purposes

Electrical field-testing to include:

Transformer Turns Ratio (TTR), Winding Resistance, Insulation Resistance Megger Windings & Core, Insulation Power Factor and Capacitance, 10kV Excitation, Sweep Frequency Response Analysis (SFRA)

Requirements:

Basic Qualifications:

* High School Diploma or GED and 5 years of professional work experience;

OR

* Associate Degree and 3 years of professional work experience

Alternatively, this position may be hired at the Senior level for candidates meeting the following qualifications:

* High School Diploma or GED and 7 years of professional work experience;

OR

* Associates Degree and 5 years of professional work experience.

OR

* Bachelors Degree and 3 years of professional work experience.

PREFERRED QUALIFICATIONS:

* Associates Degree and 5 years of Transformer testing experience.

* Thorough knowledge of field service operations and transformer field testing

* Experience leading field project activities

* Experience with field service operations and transformer testing

* Knowledgeable and fully fluent in transformer installation and assembly

* Strong vacuum and oil processing understanding

* Familiarity with shell and/or core form transformer designs and components internal to the transformer

* Ability to read, interpret, and understand standard and complex winding configurations and vector diagrams

* Experience welding above and below oil on transformer tanks

* Load Tap Changer (LTC) maintenance and repair knowledge

* Ability to act as the lead on field projects while communicating clearly and professionally to ABB's customer base

* Ability to prepare field service job/trip reports using Microsoft Word

* Candidates must already have a work authorization that would permit them to work for ABB in the US*

Additional information

Equal Employment Opportunity and Affirmative Action at ABB

ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites:





_EEO_Supplement_Final_JRF_QA_508c.pdf

ABB Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-###-####.

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-###-#### or by sending an email to ...@abb.com. Resumes and applications will not be accepted in this manner.

Location:

Phoenix, Arizona, USA

Contract type: Regular/Permanent Business unit: Business Unit Transformers

Date posted: 2017-12-07 Job function: Service and Maintenance Publication ID: US62244522_E3

ABB (www.abb.com) is a leading global technology company in power and automation that enables utility, industry, and transport & infrastructure customers to improve their performance while lowering environmental impact. The ABB Group of companies operates in roughly 100 countries and employs about 135,000 people.

SDL2017


Associated topics: automotive, breakdown, field service technician, machine maintenance, machine repair, maintenance technician, malfunction, mechanical, repair, upgrade

Source: http://www.jobs2careers.com/click.php?id=4712680942.96


• Location: Phoenix

• Post ID: 67857117 phoenix
phoenix.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018 backpage.com