Report Ad
How to select the BEST MOVING COMPANY for your needs
Posted:
Thursday, April 18, 2013 5:34 PM
Reply: click here
SELECTING A MOVING COMPANY AND PROTECTING YOURSELF!
If you are in the process of selecting a moving company, here are some points to consider:
Established Company:
Check the internet. This will give you a good indication as to who the established companies are. A guy with a truck and a cell phone or unlicensed and uninsured companies traditionally do not maintain a website and do not advertise in the yellow pages.
Licensed Company:
Check the Arizona Corporation Commission web site to insure that the company is licensed to conduct business in Arizona. (We are listed under Allstar Metro Movers, LLC). This will insure that you are not dealing with a shell company, a guy operating out of his garage with a cell phone or a company that changes names regularly that may be unable to be located if you have unresolved issues requiring governmental agency intervention. Additionally, all intrastate and interstate moving companies are required to be registered with USDOT and will have a registration number.
Better Business Bureau Member:
Is the company a member of the BBB and an accredited company? Check the company's reliability report. Even non BBB member companies may be listed especially if any claims have been filed with the BBB. Please remember the BBB reports are based upon the most recent 36 month period. Compare the report to the date that the company was first registered with the BBB. (We are listed under Allstar Metro Movers, LLC). To check out a company visit the BBB website at:
http://www.arizonabbb.org/company_search.asp?nav_id=11
Brokers:
Established, reputable moving companies have effective advertising and marketing programs in place. They do not need to use "brokers." Brokers are merely "middlemen" who provide customer leads and collect fees from the moving company for those leads. This translates into increased costs for the customer. Many times when a customer schedules services through a broker the customer does not even know what moving company will be providing the service. Simply put, the best moving companies do not utilize brokers. In this way they can provide good service at reasonable rates. Most importantly, you will know exactly whom you are dealing with and who will arrive at your door to provide service for you.
Customer Service:
Are you talking to an experienced relocation specialist, a girl Friday or some guy on a cell phone? This can make the difference between making sure the arrangements for your move are accurate. This is simple to determine, are you being asked intelligent relevant questions about your items, furniture and the conditions relative to your required service?
Insurance:
What is the coverage amount of the company's general liability policy? Will the company send you documented proof? The minimum general liability coverage should not be less than $2 million.
Repair/Replacement Policy:
Will the company provide you with their repair/replacement policy (in writing)? Is it based upon the industry standard or is it less? Do they offer alternative additional coverage?
Professional Full-Time Movers:
Does the company use only trained full-time professional movers or do they utilize labor pool personnel and/or day laborers? If the hourly rates are low, rest assured you will not receive professional movers.
Guaranteed price quote --or- hourly rate service:
An hourly rate job is just what the title implies. There is usually a 2 to 3 hour minimum + a one time dispatch fee and sometimes a fuel surcharge. Some companies will tell you how much time they think the service will take but that does not mean that they have guaranteed that amount of time or the price. One company currently charges a fuel surcharge based upon 19% of the total bill! At times this service is necessary if you cannot provide an accurate list of the items that you would like moved or if you required packing and/or unpacking service. Make certain that you understand how you will be billed for labor and any additional charges. Some companies do not disclose all additional charges until the job has been completed.
A guaranteed price quote is based upon the list of items that you indicate you would like moved and the details of your pick-up, drop-off and any additional stops that you may have. With a guaranteed price quote the price does not change regardless of the length of time that it takes the movers. The only way the price will change is if you request additional items be moved or request additional service.
Scheduled Time Of Arrival:
Will you receive a two (2) hour window of arrival for the movers or a simple:
"we'll be there in the morning."
Written Confirmation:
Will you receive a written confirmation outlining the associated service costs and all of the assurances that the company indicated when you spoke with them over the telephone?
To contact the company who was voted "Best in Phoenix -- Moving Service" 2008, 2009, 2010 & 2011 by the U.S. Business Association and was a finalist for the Better Business Bureau 2010 Ethics Award call: (602) 943-3800.
Allstar Metro Movers, LLC is a local family owned and operated company who has proudly served all of Arizona for 14 years and has maintained a BBB "A+" rating.
FOR THE BEST PROFESSIONAL MOVING SERVICE CONTACT ALLSTAR METRO MOVERS, LLC @
(602)-943-3800 TO SPEAK TO A RELOCATION SPECIALIST OR GET A QUOTE ON LINE AT http://www.allstarmovers.com
We value your business and sincerely hope that you will consider our company.
If you are in the process of selecting a moving company, here are some points to consider:
Established Company:
Check the internet. This will give you a good indication as to who the established companies are. A guy with a truck and a cell phone or unlicensed and uninsured companies traditionally do not maintain a website and do not advertise in the yellow pages.
Licensed Company:
Check the Arizona Corporation Commission web site to insure that the company is licensed to conduct business in Arizona. (We are listed under Allstar Metro Movers, LLC). This will insure that you are not dealing with a shell company, a guy operating out of his garage with a cell phone or a company that changes names regularly that may be unable to be located if you have unresolved issues requiring governmental agency intervention. Additionally, all intrastate and interstate moving companies are required to be registered with USDOT and will have a registration number.
Better Business Bureau Member:
Is the company a member of the BBB and an accredited company? Check the company's reliability report. Even non BBB member companies may be listed especially if any claims have been filed with the BBB. Please remember the BBB reports are based upon the most recent 36 month period. Compare the report to the date that the company was first registered with the BBB. (We are listed under Allstar Metro Movers, LLC). To check out a company visit the BBB website at:
http://www.arizonabbb.org/company_search.asp?nav_id=11
Brokers:
Established, reputable moving companies have effective advertising and marketing programs in place. They do not need to use "brokers." Brokers are merely "middlemen" who provide customer leads and collect fees from the moving company for those leads. This translates into increased costs for the customer. Many times when a customer schedules services through a broker the customer does not even know what moving company will be providing the service. Simply put, the best moving companies do not utilize brokers. In this way they can provide good service at reasonable rates. Most importantly, you will know exactly whom you are dealing with and who will arrive at your door to provide service for you.
Customer Service:
Are you talking to an experienced relocation specialist, a girl Friday or some guy on a cell phone? This can make the difference between making sure the arrangements for your move are accurate. This is simple to determine, are you being asked intelligent relevant questions about your items, furniture and the conditions relative to your required service?
Insurance:
What is the coverage amount of the company's general liability policy? Will the company send you documented proof? The minimum general liability coverage should not be less than $2 million.
Repair/Replacement Policy:
Will the company provide you with their repair/replacement policy (in writing)? Is it based upon the industry standard or is it less? Do they offer alternative additional coverage?
Professional Full-Time Movers:
Does the company use only trained full-time professional movers or do they utilize labor pool personnel and/or day laborers? If the hourly rates are low, rest assured you will not receive professional movers.
Guaranteed price quote --or- hourly rate service:
An hourly rate job is just what the title implies. There is usually a 2 to 3 hour minimum + a one time dispatch fee and sometimes a fuel surcharge. Some companies will tell you how much time they think the service will take but that does not mean that they have guaranteed that amount of time or the price. One company currently charges a fuel surcharge based upon 19% of the total bill! At times this service is necessary if you cannot provide an accurate list of the items that you would like moved or if you required packing and/or unpacking service. Make certain that you understand how you will be billed for labor and any additional charges. Some companies do not disclose all additional charges until the job has been completed.
A guaranteed price quote is based upon the list of items that you indicate you would like moved and the details of your pick-up, drop-off and any additional stops that you may have. With a guaranteed price quote the price does not change regardless of the length of time that it takes the movers. The only way the price will change is if you request additional items be moved or request additional service.
Scheduled Time Of Arrival:
Will you receive a two (2) hour window of arrival for the movers or a simple:
"we'll be there in the morning."
Written Confirmation:
Will you receive a written confirmation outlining the associated service costs and all of the assurances that the company indicated when you spoke with them over the telephone?
To contact the company who was voted "Best in Phoenix -- Moving Service" 2008, 2009, 2010 & 2011 by the U.S. Business Association and was a finalist for the Better Business Bureau 2010 Ethics Award call: (602) 943-3800.
Allstar Metro Movers, LLC is a local family owned and operated company who has proudly served all of Arizona for 14 years and has maintained a BBB "A+" rating.
FOR THE BEST PROFESSIONAL MOVING SERVICE CONTACT ALLSTAR METRO MOVERS, LLC @
(602)-943-3800 TO SPEAK TO A RELOCATION SPECIALIST OR GET A QUOTE ON LINE AT http://www.allstarmovers.com
We value your business and sincerely hope that you will consider our company.
• Location:
Phoenix, Arizona - Statewide
• Post ID: 15025443 phoenix
