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Posted: Wednesday, February 7, 2018 9:27 PM

Consumer Lending is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind.
*It starts with you.* We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.
The Consumer Lending team includes Home Lending, Personal Lending, and Wells Fargo Auto, including the professional services teams that partner with these businesses and other key partners.
Join the #1 Overall Auto lender (/Source: Autocount/)
*Our Wells Fargo Auto team* offers integrated financial services solutions designed primarily for the auto dealer community, providing financing and related services to both dealers and consumers nationwide.
Primarily responsible for servicing outbound and inbound collection calls related to Low Risk accounts, while maintaining good customer relations with the borrower. Exhibits exemplary customer service while initiating outbound calls and receiving inbound calls from customers. Conducts conversations and negotiates with customers regarding resolution of delinquency and education of contractual terms and obligations. Verifies customer personal contact information and accurately documents conversation into collection system. Reviews account payment histories and misapplied payments. Other duties as assigned.
Work Hours/Schedule: Must be available to work any schedule during hours of operation.
Department hours are: Monday Thursday (6 am 9 pm), Friday (6 am 8 pm), and Saturday (6 am 4:30 pm). Hours/Days may change due to business needs.
Training Hours: Mon- Fr 8:00am-5:00pm for first 6 weeks of hire.
Required Qualifications:
* 1+ year of experience in one or a combination of the following: collections, customer contact, customer service, or sales environment
Desired Qualifications:
* Basic Microsoft Office skills
* Good verbal, written, and interpersonal communication skills
How to Express Interest in This Job: Wells Fargo invites you to apply for this job at ellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&FOCUS=Applicant&SiteId=1&JobOpeningId=5386926&PostingSeq=1.
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Source: http://www.jobs2careers.com/click.php?id=4897606960.96


• Location: Phoenix

• Post ID: 69893377 phoenix
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